Quotes & Orders

• All quotes are valid for 30 days unless otherwise stated.
• Orders are considered approved once confirmation is received and/or payment is made.
• Changes to an order after approval may result in additional charges and extended production timelines.

Artwork & Proof Approval

• Clients are responsible for reviewing and approving all artwork proofs before production.
• Artwork size shown in proofs is an approximation; final print size may vary slightly based on garment size and placement.
• Colors may vary between screens and finished products. Unless Pantone colors are specified, stock colors will be used for proofs and production.
• EEVOLVE is not responsible for errors once artwork is approved, including spelling, sizing, placement, or color selections.
• Any reproduction or use of artwork created by EEVOLVE is prohibited without written permission.
• Delays in artwork approval may result in delays to production timelines.
• If you have questions or concerns prior to approval, please contact us.

Production & Turnaround Time

• Standard production turnaround is 10 business days.
• During peak or holiday seasons, turnaround times may extend up to 15 business days.
• Production timelines begin once the quote is approved and required payments are received.
• Turnaround times are estimates and not guaranteed. EEVOLVE is not responsible for delays caused by supply chain issues, weather, or events beyond our control.
• Rush orders may be available for an additional fee and are subject to availability.

Payment Terms

• Payment terms will be specified on the invoice.
• Deposits may be required prior to production.
• Orders may be delayed if payment is not received by the agreed due date.
• Late payments may be subject to fees.

Cancellations & Refunds

• Orders may not be canceled once production has started.
• Custom products are non-refundable, unless EEVOLVE determines a manufacturing defect.
• Refunds or reprints will not be issued for customer-supplied errors or approved artwork issues.

Order Issues and Discrepancies

• If you experience an issue with the quality of your decorated goods, please notify EEVOLVE within 48 hours of delivery.
• Claims must be made within the stated timeframe. Returned items must be unworn, unwashed, and in their original condition.
• Customers are responsible for verifying that all items are present and correct upon delivery and before distribution.
• Any order discrepancies must be reported within 24 hours of delivery.

Customer‑Supplied Goods

• EEVOLVE is not responsible for defects, inconsistencies, or damages related to customer-supplied garments or products.
• Print and embroidery results may vary on supplied items.
• Any loss or damage will be limited to the value of the blank item only.

Color Accuracy

• Printed and embroidered colors may vary slightly due to screen settings, material type, and production processes.
• Exact color matches are not guaranteed.
• If precise color matching is important, Pantone colors must be provided before production.

Intellectual Property

• Clients confirm they have the legal right to reproduce all artwork, logos, and designs provided.
• EEVOLVE is not liable for copyright or trademark violations resulting from client-supplied materials.

Limitation of Liability

• EEVOLVE’s liability is limited to the amount paid for the goods or services provided.
• We are not responsible for indirect, incidental, or consequential damages.

Governing Law

• These Terms are governed by the laws of the State of Texas.

Acceptance of Terms

By placing an order with EEVOLVE, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.